IPR Rental Information

Are there hidden charges ?

No.

Italy Prime Rentals will not surprise you with hidden charges for gas, electricity,"special housecleaning", etc.

Be aware of hidden charges imposed on you by almost all short-term rental agencies. Even legitimate companies will routinely apply surcharges of $25 - $75/day!

The only additional charges which we make are:

Professional cleaning service if you request it.
(For some of our properties this service is mandatory)

The home phone service is free, for local and incoming calls, you will have to purchase a phone card for your international phone calls.

Only if you damage the apartment or otherwise violate your rental agreement, would you risk further charges.

In case of Long-term rentals, utilities will be at your charge. We will help you to subscribe contracts with the different local providers.

Transportation from and to the airport/train station can be provided from our associate partners.
This service is not included in our rental fee and will be quoted on demand.

Is my reservation guaranteed ?

Yes. By paying your deposit we hold your apartment for you until your arrival. However, if for any reason we are unable to offer you the apartment you reserved, we may instead provide you with any apartment of equal or greater value at no additional cost to you. We have never had to do this but there are some circumstances beyond our control such as natural disasters.

Is there someone representing the company in Italy?

Yes, Unlike other rental companies, we have a representative in Italy.

We care about your positive experience in our properties.

What if I need to extend my stay for  an extra day or longer?

If no other guests have reserved your apartment following your original reservation, we will gladly extend it at the daily or monthly rate you had been paying if in the same season.
If the same apartment will not be available we will offer you a similar one depending on availability.

What happens if I change my mind after I've paid my reservation ?

If you cancel your reservation, 60 days before your arrival the 50% of the fee will notbe refunded. Our cancellation policy is clearly explained in our Reservation form .

We strongly suggest to subscribe a travel insurance. On the web you will find several companies offering this service.